If you haven’t received your refund, please contact us first at letstalk@vivoo.io. We inform you about your refund progress. Occasionally, the problem is not an issue with our company. If the problem does not originate with us:
· First check your bank account again.
· Then contact your credit card company. It may take some time
before your refund is officially posted.
· Next, contact your bank.
· There is often some processing time before a refund is posted.
· If you’ve done all of this and you still have not received your refund, please contact us at letstalk@vivoo.io. We will be here to help you.
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