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What is Vivoo?
How does it work?
Which parameters can I track and why are they useful?
How is the advice prepared specifically for me?
What does a Vivoo Box include?
See all 15 articles
About Vivoo Subscription
How do your Vivoo Box Subscriptions work?
How can I change my subscription type?
How do I pause or cancel my subscription?
Payment & Refunds
Which payment methods are available?
Can I use my HSA/FSA to pay for Vivoo?
What is your refund policy?
How can I get my refund?
What will I do if I haven’t received my refund yet?
See all 7 articles
Science & Vivoo Parameters
Can I take a test if I am on my period?
Why can’t I take a second test on the same day?
What is a UTI? How does Vivoo measure it?
What are the differences between the Vivoo urine tests and blood tests?
Vivooapp & Technology
Is the Vivoo app free?
How does my mobile phone analyze my Vivoo strips?
Each phone camera has different features. Does this affect image processing?
Can I use my tablet to scan Vivoo?
How can I reset the Vivoo App password?
See all 8 articles
Is shipping free?
When will I get my order?
How do I track the status of an order?
How often do you ship?
How can I update my shipping address?
Career & Partnership
I would like to have a place for Vivoo in my gym/clinic, etc. How can I do this?
Do you have an affiliate plan?
I would like to work with you. How can I proceed?
About Vivoo Strips
Is it possible to use a strip more than once?
I have opened the strip package but I haven’t urinated on the strip. Can I use it later?
What is the expiration date of Vivoo strips?
One of my strips has a missing or damaged piece. What can I do?
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