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What is Vivoo?
How does it work?
Which wellness parameters can I track with Vivoo?
How does Vivoo prepare nutritional & lifestyle advice specific to me?
What does a Vivoo Box include?
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About Vivoo Tests
How do your Vivoo Box Subscriptions work?
How can I change my subscription type?
How do I pause or cancel my subscription?
Payment & Refunds
Which payment methods are available?
Can I use my HSA/FSA to pay for Vivoo?
What is your refund policy?
How can I get my refund?
What will I do if I haven’t received my refund yet?
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Science & Vivoo Parameters
Can I take a test if I am on my period?
Vivooapp & Technology
Is the Vivoo app free?
How does my mobile phone analyze my Vivoo strips?
Each phone camera has different features. Does this affect image processing?
Can I use my tablet to scan Vivoo?
How can I reset the Vivoo App password?
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Is shipping free?
When will I get my order?
How do I track the status of an order?
How often do you ship?
How can I update my shipping address?
Career & Partnership
I would like to have a place for Vivoo in my gym/clinic, etc. How can I do this?
Do you have an affiliate plan?
I would like to work with you. How can I proceed?
About Vivoo Strips
Is it possible to use a strip more than once?
I have opened the strip package but I haven’t urinated on the strip. Can I use it later?
What is the expiration date of Vivoo strips?
One of my strips has a missing or damaged piece. What can I do?
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