Our policy lasts 30 days. If 30 days have gone by since your product has been delivered, unfortunately, we can’t offer you a refund or exchange.

If you are unsatisfied with your purchase from Vivoo.io for any reason, you have 30 days from the date of purchase to request a full refund. For subscription purchases, you must cancel your subscription prior to your anniversary date. No exceptions are allowed.

For the extended version, here is the link of our Refund Policy. 

(The refund policy link should be added here.)