You’ll receive a shipment notification by email. This email will contain a  tracking URL. You can also reach your tracking number on our website. Please log onto our website and select view account. On the left side, you will notice orders.  Click that section. 

You will see the track shipment under the actions. And, you can easily check the status of your order by clicking this section.

If your tracking link is not working, please notify our Customer Happiness Team via letstalk@vivoo.io. We will be happy to help you as soon as possible.