About Shipping

Is shipping free?
We are happy to offer free shipping worldwide.   For the extended version, here is the link of our shipping policy. (The shipping polic...
Wed, 4 Aug, 2021 at 3:00 PM
When will I get my order?
  Region Cost Estimate Time Service USA Free 1-5 Days USPS or UPS Europe Free 1-5 Days USPS or UPS Canada ...
Wed, 4 Aug, 2021 at 1:26 PM
How do I track the status of an order?
You’ll receive a shipment notification by email. This email will contain a  tracking URL. You can also reach your tracking number on our website. P...
Wed, 4 Aug, 2021 at 1:36 PM
How often do you ship?
All orders are processed and shipped on Monday through Friday, excluding holidays. Orders placed over the weekend are dispatched on Mondays.
Wed, 4 Aug, 2021 at 1:39 PM
How can I update my shipping address?
To update your shipping address, please send an e-mail to letstalk@vivoo.io including your new address. Our Customer Happiness Team will h...
Wed, 4 Aug, 2021 at 1:41 PM