How do I pause or cancel my subscription?

To cancel your subscription, log in to your account on our website and go to "My Account". Click on "Subscriptions" on the left side of the page, which will take you to an option to cancel your subscription. Once you’ve chosen the Cancel button, you can submit a form to cancel your subscription and our team will get back to you to fulfill your request. 

Make sure that you cancel your subscription at least 24 hours before the end of your subscription to not be billed the following subscription fee.  If you have any problems, you can contact us at letstalk@vivoo.io to cancel or pause your subscription. You can find more information in our Terms and Conditions.